How To...

How To's have been created as a reference tool for helping the end users find answers to common technology related questions.

Following are links to the different How To topics.

Accounts/Passwords/Permissions | Audiovisual/Classroom Technology | Desktop Applications | Immersive Visualization Facility (The Cave) | Instructional Technology | ITS Handbooks | Networking Support | Phones | Printing | Student Laptops | Web Applications

If you are looking for a short, quick solution, we also have a list of Frequently Asked Questions (FAQ's) that we have compiled from questions commonly asked by our end users.

If you have any questions regarding this information please email the Information Technology Services Helpdesk.

Accounts/Passwords/Permissions

• Activating Your TAMU NetID
• Changing Your TAMU NetID Password
• Changing Your TAMUQ Password from WebVPN 
• Resetting Your TAMUQ Password
• Setting Permissions on Files and Folders

Audiovisual/Classroom Technology

• Digital Presenter (Document Camera)
• Procedure for Setting Up a Video Conference
• Procedure for Planning a Presentation at TAMUQ
• Calibrating the Sympodium Pen Using SMART Board Tools

Desktop Applications

• ImageNow Manual
  • ImageNow Manual
    
• Outlook
  • How to Share Your Outlook Calendar
  • How to Create a Meeting Using Your Outlook Calendar
  • Adding Personal Contacts to Your Outlook Address Book 
  • Deleting a Meeting in Outlook
  • Creating a New Calendar in Outlook and Sharing the Calendar
  • Creating a S/MIME Certificate for Emails
  • Creating Your Signature Block in Outlook 
  • Configuring Outlook for Room Schedulers (Proxies)
  • Configuring Outlook to Check TAMU Main Campus Email
  • Configuring Outlook to use IMAP with TAMUQ mail
  • Archiving Mail in Outlook
    • Creating an Archive File (Microsoft Link)
    • Opening an Archive File (Microsoft Link)
      
• Quickbooks
  • TAMUQ Finance Transactions in Quickbooks
    
• Word
  • Inserting a Bookmark Within a Word Document
  • Table of Contents
  • Section Breaks
    
• Microsoft Office 2007
  • Microsoft Office 2007 Resources
  • Installing the Office 2007 Viewer
  • Updating a TAMQ laptop to Microsoft Office 2007

Immersive Visualization Facility (The Cave)

• Immersive Visualization Facility User Guide

Instructional Technology

• Blackboard Vista (WebCT) -- Resources courtesy of TAMU College Station Intructional Technology Services
  
  • End-of-Semester Procedures for Instructors
  • Logging into Blackboard Vista (instructors & students)
  • Creating and Using a Grade Book in a Course Section (instructors)
  • Using Grade Book with Microsoft Excel (instructors)
  • Creating Announcements (instructors)
  • Creating Assessments (instructors)
  • Uploading Files (instructors)
  • Backing up your Section (instructors)
  • Making your Section a Template (instructors)
  • Taking Assessments (students)
  • Submitting Assignments through Turnitin inside Bb Vista (students)
  • eLearning Orentation (students)
• Camtasia Studio 5 Online Help
• Getting Started with Camtasia Studio 5
• Respondus Instructor Quick Start Guide
• StudyMate Author Instructor Quick Start Guide
• Dyknow
  • Connecting to the TAMUQ Dyknow Server
  • Video of Dyknow Features (off-site link)
  • Faculty Resources (off-site link)
  • Case Studies (off-site link)

ITS Handbooks

• ITS Handbook for TAMUQ Employees
• ITS Handbook for TAMUQ Students

Networking Support

• Connecting to the Internet through QFLink
• Installing/Setting Up Cisco IPSEC VPN Client
• Mapping to My TAMUQ Network Drives (Faculty and Staff) 
• Setting Up a New VPN Connection from Home
• Creating a VPN Connection from Qatar to College Station
• Connecting to College Station through the Cisco VPN Client

Phones

• Quick Reference Guide for the IP Phones
• Toll-free Calling to Main Campus

Printing

• Accessing TAMUQ Networked Printers
• How to Set Up Your HP1020 Printer at Home
• Konica Minolta 
  • Creating a Booklet
  • Scanning to Email
  • Setting up Your Account
  • Konica Minolta BizHub 352 Quick Reference 
  • Enabling Printing to the Konica Minolta Printer from Your Computer 
  • Konica Minolta BizHub Manual
  • Konica Minolta BizHub 353 Quick Reference
• Printing Instructions for the Xerox Workcentre Pro C3545 Color Printer
• Printing to the Plotter
• Brother DCP-9040CN
  • User Guide for Brother DCP-9040CN
  • Software User Guide forBrother DCP-9040CN

Student Laptops

• Activating AutoCAD on Student Laptops
• Installing Mathcad License on Student Laptops
• How To Backup Your Files Before Having Your Laptop Re-Imaged
• Mapping to My TAMUQ Network Drives - Home Drive (H:) and Share Drive (Z:) and Webpage (W:)
• Quick Reference for TAMUQ Students on Using the Knoica Minolta Printer/Copier/Scanner in the Library (KM-302G)
• Connecting to the TAMUQ Dyknow Server
• Video of Dyknow Features (off-site link)
• Student Resources (off-site link)

Web Applications

• Centra Web Conferencing System -- Resources courtesy of TAMU TTVN
  • Getting Started with Centra
  • Centra Webconference User and Manager Education and Reference Resources
    
• Citrix
  • Logging Into Citrix
  • Setting up Your Outlook Mail in Citrix
  • Installing Citrix on Your Home Computer (Faculty/Staff)
    
• MediaMatrix for Streaming Video and Audio
  
• Personal/Club Webpage
  
  • Creating a Club Webpage
  • Creating Your Personal Webpage
    
• RedDot Content Management System (CMS)
  • RedDot CMS User Manual
  • Resize Photographs for the TAMUQ Website
    
• Short Message Service (SMS)
  • Using the Short Message Service (SMS) on Texas A&M University at Qatar's (TAMUQ) WebVPN
    
• Vovici Enterprise Feedback Management System for online surveys and questionnaires

• TAMUQ Secure File Transfer (Accellion)
  • Sending Large Files Securely via the Accellion Web Interface